If you're sick and tired of sub-standard customer service and undelivered promises, then we think you'll be happy to hear exactly what our customers think of us. Real, personal service. Prompt delivery. Superior selection and prices. Just check out some of the customer feedback we've received below. (To give us your own feedback, click here.)
Thanks to the staff at adultsextoys.com.au.
I just had to write and tell you how good you guys are, I ordered some sex toys last friday just after work at 5.00pm. I just went to my post box here (wednesday morning) in New Zealand and Suprise! Cheaper and Faster than the last local company i purchased from and you guys are in aussie. You have won my business. Thanks, good work and see you again some time. P.Hemming
I was amazed at how quick our order arrived, this was the first time we have ordered anything on the Internet and ( yeah ) we were worried. Gave us confidence for the future. And thanks for not making a big joke out of the 'brown paper bag' request. Hope you took it for it was. :) John
The site is excellent. Prices are a lot cheaper than most other sites, and your postage fee is on average about $8.00 cheaper than your competitors.
That is a terrific saving ! ! !
Thanks : )
Your service was the first I've ever used on the net and it was outstanding. Thanks for your discreteness and your speed in sending my order. If I ever need to purchase adult products it will be with you guys.
Thank you for the confirmation re my order. I will be visiting your site regularly as I have found it to be just what I have been looking for regarding intimate apparel products while allowing me the discreetness to be able to purchase on-line. Your list and pics of your products is second to none and I have recommended your site to quite a few friends recently.Loooking forward to receiving my order in the near future.
I found the site easy to use, and the ordering system to be effective. Your prompt dispatch and follow-up correspondence is great. I trust the purchase will be good - it is to be part of a 'gift basket' for an upcoming bucks night. :)
I would like to commend your website.On the day that I bought the lingerie I actually surfed quite a few sites and I found them all difficult to follow and the range of stock quite limited. A lot of the pictures were quite poor too.Your site however was easy to follow, had plenty to choose from and I must say that the pictures were great too.
It was great to get some real personal service. Looking forward to doing more business in the near future.
Kind regards, Danny
Thanks a lot for such a prompt and obviously thorough response. I really appreciated the short response time, even though it was only to advise me of the products I ordered. That, and the fact that ten minutes or so later, you had traced my parcel to the local postoffice. For this reason, and because of your courtesy & discression involving this matter, I would like to be put on your mailing list for catalogues on products/prices, if you have a list. Also, I would like to buy a couple of other things I didn't have the chance to order on Saturday, which I will do today. You have a new customer, thanks to your co-operation. Thanks again!
SINCERELY, SUZY G
Thank you for your prompt processing of my order. your site was easy to navigate and the product range was good. i found the biggest problem was finding an Australian site that i could use. i have bookmarked your site for future reference.
in love and light,
We received the order today, that's twice that we have ordered goods from your company and twice we have received them within a week. That's actually quicker than we would have received goods from the South Island in New Zealand, in fact it's faster than some companies can send goods to us in Auckland :-)
Thank you & keep up the good customer rapport
J & C (Auckland, New Zealand)
I was really delighted with the excellent service you provide. The efficiency with which you handled my inquiry really surprised me, that I'll definitely visit your Store on line again. You saved me from disappointing a friend in a very short time,and you informed me promptly about the delays. Well Done and keep the excellent work up, you will defiantly get more Customers like me that way.
Thank you very much. We found the site a very useful one as we were a bit shy really and nervous about other ways of doing this transaction. Your discretion and sensitivity are much appreciated.
Cheers for now,
Excellent work, peoples. I've never had anything I've ordered turn up so quick, real on the ball stuff, and I'm very happy with the products. The site is very quick and easy to use with good info, definitely worth a return visit.
I have received all your messages. Thanks. Without doubt, you provide much better service, which is very essential, as far as business is concern. Keep it up. Wish you the best in everything you do.
Very happy with your service, extremely efficient and professional. Thanks for your speed in advising on the problems. Will definitely purchase again.
Thank you very much for your kind and fast prosessing. Yesterday I just received a carefully packed envelope and the invoice within from you safely. Yes, I am enjoying these mags! And I will again order other mags from you before long.
Cheers, JS (Tokyo Japan)